Loc de muncă: Radio Access 2nd Level Support

Descriere job

Our client is a technology oriented tier 2 support organization for respective equipment within our clients’ networks. We are a solutions driven, centralized organization that provides real-time, cross-domain proactive network-wide troubleshooting, incident management, network maintenance, network security and network control for multi-technology, multi-service, and multi-vendor networks. Its main functions are ensuring our client’s networks and services are operating at an optimum level, while retaining and improving network standards and integrity.

Centre of Excellence (CoE) Engineers uses their technical skills and knowledge of processes, systems and procedures to assure maximum network availability. The engineer provides troubleshooting, incident management, release/configuration management and regular maintenance tasks, as well as escalation management. This effort is directed at recognizing and resolving technical problems associated with these client networks and services.

- 2nd level Incident Management for BSS/UTRAN network elements (Focus BTS and NodeB, on call 24/7)
- Configuration Management
- Problem Management
- Proactive Maintenance (regular tasks)
- Testing of new Hardware/Software releases and corrections

Cerinţe job

- Degree/Diploma, related to telecommunications, electronics, informatics or equivalent relevant experience
- Previous experience in a support environment
- Expert knowledge of Alcatel-Lucent Radio Access equipments
- Knowledge of Ericsson 3G NodeB's, NSN 3G NodeB's, Nortel/NSN/ADVA SDH equipment will represent an important advantage
- Analytical mind with good problem solving skills and able to work independently
- Good communications and documentation skills
- English fluent in spoken and written (additionally German, if possible)
- Availability for on-call activity

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